Privacy Policy

1. Introduction

Welcome to Formlite (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience across our website, product, and support channels.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our form builder service. If you do not agree with these terms, please do not access the site.

2. Information We Collect

2.1 Information You Provide: account details (name, email), form content and responses, payment details (processed securely through Stripe), profile preferences, and support conversations.

2.2 Automatically Collected Information: usage data, device/browser details, IP address, approximate location, and cookies or similar tracking technologies.

3. How We Use Your Information

• Provide, maintain, and improve our services.
• Process transactions and send billing confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to questions, feedback, and support requests.
• Monitor usage trends to keep the product fast and reliable.
• Detect, prevent, and address fraud or technical issues.
• Comply with legal and regulatory obligations.

4. Data Storage & Security

Formlite runs on Supabase (PostgreSQL) and Vercel infrastructure with encrypted storage, role-based access, and audit logging.

While we follow industry best practices, no method of transmission over the internet or electronic storage is 100% secure. We encourage strong passwords and two-factor authentication where possible.

5. Data Sharing

We never sell your data. We only share information with trusted processors that help us run Formlite (Stripe for payments, Resend for email notifications, analytics providers), when required by law, in connection with a merger/acquisition, or with your direct consent.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data; object to processing; or withdraw consent. Email privacy@formlite.app and we’ll help within 30 days.

7. Cookies

Formlite uses cookies and similar technologies to keep you logged in, save preferences, and understand product usage. You can adjust cookie settings in your browser at any time.

8. Third-Party Links

Our site may link to other tools or resources. Their privacy practices are outside our control, so please review their policies separately.

9. Children’s Privacy

Formlite is not directed to children under 13. We do not knowingly collect data from children. If you believe we have information about a child, contact us and we’ll remove it.

10. Updates

We may update this policy to reflect product, legal, or operational changes. We’ll update the “last updated” date and notify customers if changes are material.

11. Contact

Questions or requests? Email privacy@formlite.app or write to Formlite, Legal & Privacy, Amsterdam, NL.